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Create a 5 page essay paper that discusses Linkage of current Job Performance to Organization’s strategy and cuture.
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The value of teamwork emanates from the belief that “best solutions come from working together with colleagues and clients” and this requires relationship, respect and sharing (PricewaterhouseCoopers). As a professional service company, PWC ensures excellence in all its transactions. Given also the nature of the business, PWC promises to take the lead with courage, vision and integrity (PricewaterhouseCoopers).
Composed of professionals, PricewaterhouseCoopers personifies and edifies professionalism through adherence to the company policies and technical and professional standards, deliver their commitments, maintaining confidentiality and portraying honesty to their clients. The company also maintains ethical and legal practices in responding to competition.
I work as a senior tax consultant so my primary responsibilities are orienting and assisting the clients regarding taxes both national and international through building an excellent relationship with them. I serve clients who want advice in their taxation concerns. The two main scope of my job are consultancy and compliance.
Since PricewaterhouseCoopers is a professional service business and since the documents and properties that they handle on customers’ behalf are of substantial importance, a good job performance has customer focus. “All Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations” (1 Access). The corporate culture of the company includes professionalism and this means on time, appropriate and excellent service to customers. With my job as a tax consultant, adherence to the company culture necessitates that I make sure that 100% of my clients have sound and organized tax payment, without delay thus without additional costs.
A good performance shall also mean zero complain from the customer. Since I am dealing with highly confidential documents, the company expects that “respect the confidentiality and privacy of our clients, our people and others with whom we do business” (PricewaterhouseCoopers). A goof performance specifically necessitates one to “comply with applicable laws, regulations and professional standards in order to maintain the appropriate degree of confidentiality and privacy” (PricewaterhouseCoopers).
One of the values of the company is excellence. For the over-all organization, one of the quality management principles is “continual improvement”. This includes performance improvement and flexibility to reach quickly to opportunities (1 Access). For an individual, performance rating should include steps taken by the individual to continuously improve, whether through development of an innovative processes and strategies or attendance of formal and informal trainings and schooling to continuously improve in the field. Similar to the performance appraisal in the academe, continuous schooling and training is also important in private professional service firm. To measure excellence it will also be helpful to record the frequency of mistakes and the time duration of work processes.