Terms of Service

    Last updated: December 16, 2024

    1. Agreement to Terms

    These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CourseLink ("Company," "we," "us," or "our") governing your access to and use of the CourseLink website at courselink.org, mobile applications (including the iOS app "CourseLink - Student Planner"), and all related services (collectively, the "Service").

    BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree to all of these Terms, you are not authorized to access or use the Service. We recommend printing or saving a copy of these Terms for your records.

    2. Eligibility

    You must be at least 13 years old (or 16 in the European Economic Area) to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.

    3. User Accounts

    3.1 Account Creation

    To access certain features, you must create an account. When creating an account, you agree to:

    • Provide accurate, current, and complete information
    • Maintain and promptly update your account information
    • Keep your password secure and confidential
    • Accept responsibility for all activities under your account
    • Notify us immediately of any unauthorized access or security breach

    3.2 Account Security

    You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

    3.3 Account Termination

    You may delete your account at any time through the app settings. Account deletion is permanent and irreversible—all your data will be permanently deleted within 30 days. We reserve the right to suspend or terminate accounts that violate these Terms.

    4. Subscriptions and Payments

    4.1 Free and Premium Services

    CourseLink offers both free and premium subscription tiers. Free users can access limited features. Premium subscribers ("Pro") gain access to additional features as described on our pricing page.

    4.2 Subscription Terms

    Premium subscriptions are billed on a recurring monthly basis. By subscribing, you authorize us (or our payment processors) to charge your payment method on a recurring basis until you cancel.

    4.3 Free Trial

    We may offer a free trial period for new subscribers. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. Free trials are limited to one per user. If you have previously used a free trial, you will not be eligible for another trial.

    4.4 Automatic Renewal

    YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through:

    • Web subscriptions: Through the "Manage Subscription" option in Settings
    • iOS in-app purchases: Through your Apple ID subscription settings

    4.5 Price Changes

    We reserve the right to change subscription prices. Price changes will be communicated in advance and will apply to the next billing cycle after the change takes effect. Continued use of the Service after a price change constitutes acceptance of the new price.

    4.6 Refund Policy

    Web subscriptions (Stripe): Refunds may be requested within 7 days of the initial purchase or renewal by contacting contact@courselink.org. Refunds are provided at our discretion and are not guaranteed.

    iOS in-app purchases: All purchases made through the Apple App Store are subject to Apple's refund policies. To request a refund for an iOS purchase, you must contact Apple directly through their support channels.

    4.7 Payment Processing

    Payments are processed by third-party payment processors (Stripe for web, Apple for iOS). We do not store your complete payment information. You agree to the terms of service of the applicable payment processor.

    5. Apple App Store Terms

    If you access the Service through the Apple App Store, you acknowledge and agree:

    • These Terms are between you and CourseLink, not Apple
    • Apple has no obligation to provide maintenance or support for the Service
    • In the event of any failure to conform to applicable warranties, you may notify Apple for a refund (if applicable); Apple has no other warranty obligation
    • Apple is not responsible for addressing any claims by you or third parties relating to the Service
    • Apple is not responsible for the investigation, defense, settlement, or discharge of any intellectual property infringement claims
    • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them

    Your use of the iOS app is also subject to the Apple Licensed Application End User License Agreement.

    6. Acceptable Use Policy

    You agree NOT to use the Service to:

    • Violate any applicable laws, regulations, or third-party rights
    • Upload content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
    • Upload viruses, malware, or other malicious code
    • Attempt to gain unauthorized access to the Service, other accounts, or computer systems
    • Interfere with or disrupt the Service or servers
    • Scrape, crawl, or use automated means to access the Service without permission
    • Use the Service for any commercial purposes without our written consent
    • Reverse engineer, decompile, or disassemble any part of the Service
    • Create multiple accounts to abuse free trials or promotions
    • Share account credentials with others
    • Impersonate any person or entity

    7. User Content

    7.1 Ownership

    You retain all ownership rights to content you upload to the Service ("User Content"), including syllabi, course information, assignments, and notes.

    7.2 License Grant

    By uploading User Content, you grant CourseLink a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, process, adapt, and display your User Content solely for the purpose of providing, maintaining, and improving the Service. This license terminates when you delete your User Content or account.

    7.3 Responsibility

    You are solely responsible for your User Content. You represent and warrant that:

    • You own or have the necessary rights to upload the content
    • Your content does not infringe any third-party intellectual property rights
    • Your content does not contain illegal or harmful material
    • Your content complies with these Terms and all applicable laws

    8. Intellectual Property

    The Service and its original content (excluding User Content), features, functionality, design, logos, and trademarks are owned by CourseLink and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

    9. AI-Powered Features

    Our Service uses artificial intelligence to parse syllabi and extract assignment information. You acknowledge and agree that:

    • AI-parsed information may contain errors, inaccuracies, or omissions
    • You are solely responsible for verifying all extracted dates, assignments, and information
    • CourseLink is NOT responsible for missed deadlines, incorrect information, or academic consequences resulting from reliance on AI-parsed data
    • AI features are provided "as is" without warranty of accuracy or completeness

    10. Disclaimers

    10.1 Service Provided "As Is"

    THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, COURSELINK DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

    • IMPLIED WARRANTIES OF MERCHANTABILITY
    • FITNESS FOR A PARTICULAR PURPOSE
    • NON-INFRINGEMENT
    • ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
    • UNINTERRUPTED OR ERROR-FREE OPERATION

    10.2 No Academic Guarantees

    CourseLink is a productivity tool and does not guarantee academic success, improved grades, or any specific educational outcomes. Use of the Service is supplementary to your own organizational efforts.

    11. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COURSELINK, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:

    • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
    • LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL
    • DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICE
    • DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA
    • DAMAGES ARISING FROM RELIANCE ON AI-PARSED INFORMATION
    • MISSED DEADLINES OR ACADEMIC CONSEQUENCES

    IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

    Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

    12. Indemnification

    You agree to indemnify, defend, and hold harmless CourseLink and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

    • Your use of the Service
    • Your User Content
    • Your violation of these Terms
    • Your violation of any third-party rights
    • Any dispute between you and another user

    13. Dispute Resolution

    13.1 Informal Resolution

    Before filing any claim, you agree to attempt to resolve disputes informally by contacting us at contact@courselink.org. We will attempt to resolve the dispute within 30 days.

    13.2 Binding Arbitration

    If informal resolution fails, any dispute shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

    13.3 Class Action Waiver

    YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. You may only bring claims on an individual basis.

    13.4 Exceptions

    Notwithstanding the above, either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.

    14. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in California.

    15. Service Modifications and Availability

    We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service. We do not guarantee uninterrupted availability—the Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

    16. Third-Party Links and Services

    The Service may contain links to third-party websites or services not owned or controlled by CourseLink. We have no control over and assume no responsibility for third-party content, privacy policies, or practices. You acknowledge that CourseLink shall not be liable for any damage or loss caused by your use of third-party services.

    17. Changes to Terms

    We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days' notice by posting a notice on the Service or sending you an email. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and delete your account.

    18. General Provisions

    18.1 Entire Agreement

    These Terms, together with our Privacy Policy, constitute the entire agreement between you and CourseLink regarding the Service and supersede all prior agreements.

    18.2 Severability

    If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

    18.3 Waiver

    Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

    18.4 Assignment

    You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights without restriction.

    18.5 Force Majeure

    CourseLink shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, internet service failures, or other force majeure events.

    18.6 Notices

    We may provide notices to you via email, in-app notifications, or by posting on the Service. You may provide notices to us at contact@courselink.org.

    19. Contact Us

    If you have questions about these Terms, please contact us:

    CourseLink Legal Team

    Email: contact@courselink.org

    Website: https://courselink.org